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We are a team of passionate folks @ Himalayan Adrenaline, with a sole aim to add value to our region with a sustainable growth for local communities while boosting the regional & our state’s economy with a structured business model..

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Cancellation Policy



Cancellation Policy


Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation.We plan everything for you well in advance, so that your activities & trip are hassle-free and as smooth as possible. This means that Guide fees, permissions & permits as required, accommodation expenses are all paid in advance. Any cancellation will mean inconvenience and loss to all the people involved in making your journey successful. Therefore, it is only fair to pass on the accrued costs to you. Our policy is in case of activities is:-

CANCELLATIONS

o Cancelled 15 days or more before tour: Free of charge
o Cancelled between 10 -14 days: 15% of tariff.
o Cancelled between 4- 13 days: 25% of tariff.
o Cancelled within 72 hours of tour: 50% of tariff,
o Cancelled within 48 hours of tour: no refunds
o If for some reason you wish to cancel your booking you must inform in written well in advance, an email intimation needs to be sent on info@hiamalayanadrenaline.com with a cc to Team@ghas.in.
o Above terms do not apply for holidays or group bookings. For such bookings cancellation terms will be communicated to you for every booking.
o For Bookings made from or for Third Party services or products is the responsibility of client to communicate with third party for cancellation. Cancellation / Refund is done by third party based on their policies & we will not be liable for any compensation.

Refund Policy

In case of an agreed refund, If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account. Within 15 working days.

**Any dispute that may arise is only subject to courts of Palampur, Himachal Pradesh.